FAQ

1. What products do you sell?

We specialise in retro soccer jerseys, offering authentic and high-quality pieces for fans and collectors.

2. How can I place an order?

Browse our store, add your chosen item to the cart, and proceed to checkout. Payment must be completed to confirm your order.

3. What payment methods do you accept?

We currently accept PayPal only.

4. How long does shipping take?

– Handling time: 1–2 business days
– Delivery time: 2–3 business days within the UK
– Orders are shipped Monday to Friday using Royal Mail, DHL, or other reliable couriers.

5. Do you offer free shipping?

Yes, we provide free shipping on all orders.

6. Can I cancel my order?

Orders can be cancelled within 24 hours of purchase. After this, if your order has already been processed, you will need to follow our Return and Refund Policy.

7. What is your return policy?

– You can return items within 30 days of delivery
– Items must be unused, in original condition, and with all tags attached
– Returns are free – we cover the return shipping cost

8. How do I request a refund?

Once we receive your return, refunds are processed within 7 business days back to your original payment method.

9. What if I receive a damaged or wrong item?

Please contact us immediately. We will arrange a free return and send you the correct item or issue a refund.

10. How can I contact you?

Store Name : nestgear
Email : support@nestgear.shop
Phone : +442088546846
Address : 32 Burrage Pl, London SE18 7BG, UK
Opening hours : [ Monday to Friday (9:00 AM – 5:00 PM) (GMT) ]